Privacy Policy

Our privacy policy will help you understand what information we collect at mobinteg, how mobinteg uses it, and what choices you have.

When we talk about “mobinteg,” “we,” “our,” or “us” in this policy, we are referring to mobinteg – soluções empresariais de mobilidade, Lda., the company which develops the Products. When we talk about the “Products” in this policy, we are referring to our web and/or mobile tools and platforms. Our Products are currently available for use via a web browser or applications specific to your desktop or mobile device.

Information we collect and receive:

1. Customer Data

Content and information submitted by users to the Products is referred to in this policy as “Customer Data”. As further explained below, Customer Data is controlled by us or other third party for whom we have developed the Product (the “Customer”). Where mobinteg collects or processes Customer Data, it does so on behalf of the Customer. Here are some examples of Customer Data: name, pictures, videos and other types of files. A user may also choose to enter information into their profile, such as first and last name, a photo, an e-mail address and a phone number.

If you install or access one of our products and create a user account, you are a “user,” as further described in the User Terms of Service. If you are using the Products by invitation of a Customer, whether that Customer is your employer, another organization, or an individual, that Customer determines its own policies regarding storage, access, modification, deletion, sharing, and retention of Customer Data which may apply to your use of the Products.

2. Other information

mobinteg may also collect and receive the following information:

Our Cookie Policy

mobinteg uses cookies and similar technologies like single-pixel gifs and web beacons, to record log data. We use both session-based and persistent cookies.

Cookies are small text files sent by us to your computer and from your computer or mobile device to us each time you visit our website or use our desktop application. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.

Some cookies are associated with your account and personal information in order to remember that you are logged in and which products you are logged into. Other cookies are not tied to your account but are unique and allow us to carry out site analytics and customization, among other similar things. If you access the Products through your browser, you can manage your cookie settings there but if you disable some or all cookies you may not be able to use the Products.

mobinteg sets and accesses our own cookies on the domains operated by mobinteg and its corporate affiliates. In addition, we use third parties like Google Analytics for website analytics. You may opt-out of third party cookies from Google Analytics on its website. We do not currently recognize or respond to browser-initiated Do Not Track signals as there is no consistent industry standard for compliance.

How we use your information

We use your information to provide and improve the Products.

1. Customer Data

mobinteg may access and use Customer Data as reasonably necessary and in accordance with Customer’s instructions to (a) provide, maintain and improve the Products; (b) to prevent or address service, security, technical issues or at a Customer’s request in connection with customer support matters; (c) as required by law or as permitted by the Data Request Policy and (d) as set forth in our agreement with the Customer or as expressly permitted in writing by the Customer.

2. Other information

We use other kinds of information in providing the Products. Specifically:

- To understand and improve our Products. We carry out research and analyze trends to better understand how users are using the Products and improve them.

- To communicate with you by:

Your choices

1. Customer Data

You make the choices of what type of information you want to share through the app. The app will always ask you if you want to give permission. You can change these choices in your mobile device settings for sharing and security.

2. Other information

If you have any questions about your information, our use of this information, or your rights when it comes to any of the foregoing, contact us at support@mobinteg.com.

Other Choices

In addition, the browser you use may provide you with the ability to control cookies or other types of local data storage. Your mobile device may provide you with choices around how and whether location or other data is collected and shared. mobinteg does not control these choices, or default settings, which are offered by makers of your browser or mobile device operating system.

Sharing and Disclosure

mobinteg doesn’t share or disclose Customer Data with third parties, except in times when you contact mobinteg to help resolve an issue. In order to help resolve the issue and given our relationship with our Customer, we may share your concern with our Customer.

Other types of disclosure

mobinteg may share or disclose Customer Data and other information as follows:

Security

mobinteg takes security seriously. We take various steps to protect information you provide to us from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the information we collect, process and store, and the current state of technology.

1. Network Protection

In addition to sophisticated system monitoring and logging, we have implemented two-factor authentication for all server access across our production environment. Firewalls are configured according to industry best practices and unnecessary ports are blocked by configuration with AWS Security Groups.

2. Host Management

We perform automated vulnerability scans on our production hosts and remediate any findings that present a risk to our environment. We enforce screens lockouts and the usage of full disk encryption for company laptops.

Changes to this Privacy Policy

We may change this policy from time to time, and if we do we will post any changes on this page. If you continue to use the Products after those changes are in effect, you agree to the revised policy.

Contacting mobinteg

Please also feel free to contact us if you have any questions about mobinteg’s Privacy Policy or practices. You may contact us at support@mobinteg.com or at our mailing address below:

mobinteg – soluções empresariais de mobilidade, Lda. Rua Helena Félix nº 7A 1600-121 Lisboa